My favorite quote, original in German, is: “Fragensteller sind Weichensteller.” Askers are switchmen. Hans Leopold Davi (Swiss bookseller and author) Yes, asking questions should be one of the core skills of every UXer. Independent from his/her professional focus and concrete skillset. But, too often that becomes a reflex and entices you to ask too early…
The pursuit of excellence and the excessively high process orientation often prevent us from making progress and achieving great results. So here are two recent articles that take a look at the design thinking process and user research. Don’t be too rigid and dare to skip a step. Step by step, no, baby. Yes, fortunately,…