Tag: innovation


  • My favorite quote, original in German, is: “Fragensteller sind Weichensteller.” Askers are switchmen. Hans Leopold Davi (Swiss bookseller and author) Yes, asking questions should be one of the core skills of every UXer. Independent from his/her professional focus and concrete skillset. But, too often that becomes a reflex and entices you to ask too early…

  • The pursuit of excellence and the excessively high process orientation often prevent us from making progress and achieving great results. So here are two recent articles that take a look at the design thinking process and user research. Don’t be too rigid and dare to skip a step. Step by step, no, baby. Yes, fortunately,…